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Borah UL Gear http://ulgear.blogspot.com/

in 1 - COMPANIES (Customer Service)

Average Rating
5.00 / 5 (3 reviews)


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Chase Norton
( Micronorton )
Borah UL Gear http://ulgear.blogspot.com/ on 03/11/2012 20:48:54 MDT Report Post Print

Rating: 5 / 5

Review of the initial ordering process of a custom bivy designed and built by Borah UL gear. The communication by John was incredible. All aspects of my custom order were covered and some additions he quoted as free due to the little amount of fabric required for them. All in all, a great experience and look forward to the finished product.

Chase

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Chris Freer
( silva_fox )

Locale:
New Zealand
Great communication on 01/31/2013 01:13:39 MST Report Post Print

Rating: 5 / 5

I recently ordered a Stealth backpack from John. The communication was great, prompt replies and very helpful. Looking forward to heading into Te Urewera National Park, New Zealand.

Chris

Edited by silva_fox on 01/31/2013 01:14:14 MST.

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Edward Zwibel
( YetiEddie )

Locale:
Sunny San Diego
Class Act! on 10/15/2013 14:54:50 MDT Report Post Print

Rating: 5 / 5

This review is created in advance of a review for 4 of John's bivys. I have a large family and dealing with big trips I am breaking them into the floorless realm. Each kid can carry a bivy and feel at ease. I called John a week and a half before a trip and he made me (4) custom sized bivys and upgrated me 2 days shipping included before our trip. It's refreshing to see such customer centered ownership and generosity. More to follow after the delivery hits! Out of the park service initially!

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