Rating: 5 / 5
Have placed too many orders to count.
Absolutely no problems with any order, so i can't comment on their Cust. Srv.
Orders ship promptly with tracking numbers provided.
Often good deals on their Outlet website.
Excellent Site search capabilities, including the ability to further narrow down the number of items displayed with simple "clicks".
I'm giving Backcountry.com a 5 even though i'd like to give them something like a 4.75 or 4.8 since i'm not sure of how well problems might get resolved if one occurred. However, since i've had no problems with any order, i don't want to penalize them by giving a 4. Also, i rate them just a tick behind GossamerGear and Henry Shires TarpTent (both 5+ rated companie, IMHO) since, while BackCountry.com is an excellent company to do business with, BC.com just doesn't shine quite a brightly as GG and HS.