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Black Diamond Lightsabre Bivy

in 1 - COMPANIES (Customer Service)

Average Rating
1.00 / 5 (1 reviews)

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Ian Crawford
( joeback )
Black Diamond Lightsabre Bivy on 04/19/2009 16:38:39 MDT Report Post Print

Rating: 1 / 5


Water just POURED through the fabric...not the seams...of this piece of junk from day one. Spray a gentle mist on it, and water goes right through the fabric.

Had extensive talk with Black Diamond before ordering directly from them. Was assured that the bivy, while it does not take an all-night downpour, will take a hard rain of up to twenty minutes.

From the first time I set it up, water poured through the fabric faster than it would go through a cotton sheet.

I got mealy-mouthed excuse after excuse, resulting in hours of wasted effort seam-sealing(Useless),laundering it, field-testing in fog, different temps, etc.

Never made any difference. In the end, Black Diamond refused to refund my money. I mailed it back, and they said, "There's nothing wrong with it, but I can offer you a discount on some other Black Diamond merchandise."

I have lost hundreds and hundreds of dollars because I gave Black Diamond my money: $225 for the bivy, shipping costs, and all the hours of freelance work I lost because I was trying to put lipstick on a Black Diamond pig.

What a vile and contemptuous company B.D. is. I wonder how many people have died inside these Lightsabre bivies?

I.M. Crawford, Santa Cruz, CA.

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