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Reader Reviews

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Outdoor Basics Online Retailer

in 1 - COMPANIES (Customer Service)

Average Rating
5.00 / 5 (1 reviews)

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Adam Link
( rhyeal )

Outdoor Basics Online Retailer on 03/05/2008 15:15:02 MST Report Post Print

Rating: 5 / 5

I ordered a Jam2 and a GoLite Poncho/Tarp from them last week and got them today. Very fast turn around time from order to shipping considering that I ordered on Thursday, it was shipped Friday and arrived on Wednesday.

The box was a recyclable bag. That's ok for the gear that was in it, but I can't fault them too much. The bill I got was from GoLite, LLC addressed to Camp Chef.

It appears that uses a drop shipper for their gear. Nothing wrong there, I've run a business using a drop shipper before, but this does cut into long term profits. I don't know about the longevity of the company if they continue to use drop shipping.

That being said, they have excellent customer service. The color Jam2 I ordered was out of stock and I got an email regarding that 30 minutes after placing my order.

I would purchase from them again but I don't have any money to do so.

Overall: Great company!

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