Rating: 4 / 5
I've placed two orders with Oware and before each one I sent email correspondence to them. I placed my first order despite the fact that my email was ignored and received the order maybe a week and a half later. Fairly decent delivery time. The second order I sent them an email and after two weeks I received a reply. For some reason I took this as a good sign so I called them up and placed my order. After I received my order, I sent a follow up email to them and never heard back from them.
It's really annoying, and unprofessional, to see a company that has an online store, yet which doesn't take the time to send replies to emails.