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Reader Reviews

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in 1 - COMPANIES (Customer Service)

Average Rating
4.80 / 5 (5 reviews)

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Craig Shelley
( craig_shelley )

Rocky Mountains Online Retailer on 11/22/2006 15:32:05 MST Report Post Print

Rating: 4 / 5

I've ordered from this company a few times. I once ordered an item I decided to return. I didn't have any problems with customer service. They have sales on a regular basis but the prices are seldom the best available so I don't order from them too often. They have %off deals in email coupons but not too frequently. Overall I'm satisfied and will continue to order from them.

Edited by craig_shelley on 11/22/2006 15:32:37 MST.

paul johnson
( pj )

LazyBoy in my Den - miss the forest
Flawless Transaction on 11/23/2006 04:58:26 MST Report Post Print

Rating: 5 / 5

Only ordered once and very recently.

Item shipped immediately.

No problems.

Would order from them again.

Jaiden .
( jaiden )
immediate shipping on 03/10/2007 21:30:28 MST Report Post Print

Rating: 5 / 5

I got the gear exactly as described two days after ordering. Great price!

James Mancini
( clownburner )
Great service, fast shipping on 06/15/2009 14:37:28 MDT Report Post Print

Rating: 5 / 5

Shockingly fast shipping (item went out the same day). No problems. Will definitely order from them again.

David Moreno
( nerrek2000 )

North East Ohio Online Retailer on 05/26/2014 12:31:00 MDT Report Post Print

Rating: 5 / 5

Altrec did have a discount program for writing reviews. I think it was 20% off non sale items.

I used it a few times. Wrote a review and within 24 hours there would be a discount applied at checkout. No exclusions except s/h.

I'm not sure if they still offer this as I couldn't find the info on their website. I know the last time I ordered from them it wasn't easy to find the info either but they still did the review discount.

Their return policy isn't quite as good as backcountry, but better than most.

My only complaint would be that their selection of products is somewhat limited compared to some others.

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