Rating: 1 / 5
I bought quite a bit of gear from Backcountry and received a 20% off coupon last week. The coupon listed a couple of items that were excluded, but nothing I needed. When I tried to use the coupon on Friday, I was told that the rules had changed a few months banck and that Backcountry could no longer discount most well known brands... ie. Mountain Hardwear, Patagonia, North Face, etc, etc. In fact, it turned out that nothing I needed could be discounted. When I asked the sales person why they continued to send out the coupons, they blew me off with "sorry, there's nothing we can do." An email to their customer service department was never answered. Moosejaw doesn't have quite the selection as Backcountry, but almost everything is currently 20% off without a coupon.