Rating: 5 / 5
I inquired about a custom pad with Bender in early January. He took a couple days to get back to me, and we had a back and forth email conversation for about a week. He let me know he was about 6-8 weeks out in production. I have a trip scheduled in late February and asked him if I could get it by then, and he said he would make that happen. I received my pad early this week, and it looks great. I have only tested it inside, but it is comfortable and looks to be made of high quality. The dimensions were not exact, but Bender explained that well enough to me via email. Overall working with Bender was a pleasure. Sure it is a little slower then dealing with a big company, but this is a side business/hobby for him so you have to cut him some slack.