Rating: 2 / 5
As soon as I put on the Terroc 330's, purchased online at REI, I knew I'd end up returning them. As some reviewers have mentioned happening to them as well, the side of the shoe, on my right foot only, rubbed against the bottom of my ankle bone, as if the shoe was cut too high. But because of one review where someone had the same problem and said that it went away on trail, I decided to keep the shoes and wear them out.
On my first hike of six steep miles on trail I experienced initial irritation leading to debilitating stinging pains as the shoe struck my ankle bone at each painful step. I tried to massage the top of the shoe in an attempt to soften or bend the side down, to no effect. The next day my ankle bone is sensitive even in my old shoes, which never caused me any problems, and I'll have to switch to sandals until it heals.
Even if you try these on in the store and don't feel any irritation I noticed the soles of the shoes, while sticky and grippy, also collect mud and small rocks. Otherwise I thought they were fine, lightweight shoes, but only for my left foot.
In addition, I wrote to Inov-8 for some solution to the pain I experienced, and perhaps it was because my answer was obvious: return to the store I bought them, but I still think it very poor customer service that I never heard back from them.