Rating: 5 / 5
Here is another A+ for Zpacks. I initially sent an inquiry to Joe, who provided some excellent advice that led to my purchase of a Hex' Twin model. The day after I ordered it, I get a follow up message from Matt, thanking me and asking about my delivery expectations. What a rare treat to deal with a company and individuals like this. I've ordered from them before and love all their stuff, but I think this was the icing on the cake. They will be my first stop for future purchases. Well done Zpacks!!!!
Update: Just received shipment four work days after placing order for a custom (0.74 cf) order. Amazing quality. Joe and Matt have their acts together! Thanks Zpacks!!!