You will always find what you want in words. But I'd ask that you read them again. The Big Sky reference is, was, and still is only a reference to how much we all support cottage manufacturers on BPL.
Regardless, you've been through a lot and folks are totally cool with that. Especially if they know that there will be a delay based on real life getting in the way of business.
You are focusing on me. You should focus on your customer comments. When (apprently really nice and cool folks like) Jolly Green Giant wait an extended (apparently unsatisfactory) time for stuff and aren't happy about it, I'd think about that. This is not the first time folks have had a problem with your business, raising to the level of questions on this forum. If you want to go after individuals, that's your call. I'd suggest it's not the best approach for a business. But I know (now) you have lots going on, and my ONLY point was that an ounce of communication is worth a pound of "what's going on with lawson? i put an order in eight days ago and haven't heard anything."