But it doesn't really matter, as I have mainly asked for another comparable website where I can purchase and get knowledgeable advice from!
Long story short: I have asked for a few advice over the phone to JIM, Rei most knowledgeable product specialist. He asked me to give him more in depth details about my trip, so that he could advice me better, so I did more research and then e-mailed him. He replied to a bit of my e-mail (it wasn't very long!) and said he would have replied to the rest the day after. I never heard from him again.
Phoned up a few times, they told me he was on my e-mail and to just wait for his reply, then I asked if I should e-mail any further question in and they said "absolutely". Then I received an e-mail today, from somebody else who knew nothing about the insights of my travels, giving me totally unrelated suggestions, which were just the most expensive stuff REI carries and telling they couldn't waste any more of their time with me.
I specified I was gonna spend about 1000 USD in their gear and that I wanted to be sure of what I was buying before purchasing, but they couldn't care less.