Hey all- we appreciate your concern, and the dust-up in the warehouse yesterday was pretty entertaining. Apparently, the manufacturer switched the specs on the latest order to arrive (FireLite 550s), and we did not catch it. They are phasing out the original pots (FireLite 500s). Unfortunately, our new and old stock got mixed together, creating this mass of confusion.
We're putting our stock of the 500s back on the site. The 550s will be up in the next day or two as a completely different product. Since the 500s are a closeout, here is a coupon you can use for 30% off both pots, whether handled or handle-less: firelite500
If you got a 550, but wanted a 500, please create an RMA and return the 550, then order a 500. If you got a 500, but wanted a 550, please do the same.
The Caldera Cones we have in the warehouse (which will be available for purchase next week) fit the 500 pots. We will have new Cones made for the 550s, and I do not have an ETA for those at this time.
We are sorry for tizzy - it really threw us for a loop too, and we had to open and check every single pot in inventory before I had any news for you. I'll monitor this forum for questions, but any RMA questions need to be asked in the support issue interface, please.
Thanks for being so diligent on checking up on us!