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Do not try to purchase PossumDown from a website called Shop New Zealand!!Just wanted to let everyone know that I placed an order for PossumDown hat and gloves from Shop New Zealand EIGHT months ago and still haven't received them. Shop New Zealand (SNZ) says they sent them, but I double checked my address and it was correct. Now SNZ will not give me a refund until they locate my "lost" package. It looks like I'll never get my money back. There were negative reviews for SNZ especially regarding shipping and delivery, but I took a chance because I'd love to try the PossumDown. Now I'm out $70.00.
Sorry, sucks to be taken.Just contact PayPal or your CC to file a dispute and let them know the issue and let them sort it out. You'll get your money back at least.
Edited by mak52580 on 12/04/2013 13:55:17 MST.
I can't recall the USA vendor, but you can get the stuff here.Duane
I bought gloves from Shop NewZealand.Very cheap postage and pretty fast delivery too (from NZ to Australia)The problem is with "cheap postage". There is no registration nor signature required so anyone can take the parcel at the customer end.When I purchased from them I remember that others here had done the same with no problem at all.
The US distributor is LiteTrail.
It's too late to open a claim with paypal. This same thing happened to me with a jacket. You should always file a claim before the time is up (i think its 2 months?)
I bought some gloves from him, but I think he is no longer carrying them.
I hope you can get it resolved via PP as others have suggested. That's a lot of money to lose. I bought a couple of pair of mittens last year, but from EcoWool, IIRC.
The best place to buy PossumDown products is from ecowool.I have bought probably close to, if not over, $500 worth of products from them. Impeccable company and perfect shipping to the USA.
To OP, have you ever tried Alpaca gloves? If made well, and of good quality, they are pretty nice, and more durable than Possum stuff (so i've heard, that possum down can be fairly fragile). I've been thinking about making some felted Alpaca mitts.
The following items are NO LONGER STOCKED at this time (could change). ...PossumDown Gloves and Socksalong with a long list of other items.http://litetrail.com/shop/stock-status-- Rex
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