I just saw this forum. Oh Crap. Its a good thing you guys haven't completely tarred and feathered me just yet... Its true I messed up Roberts order. 2 of the 3 items got lost and I forgot to reply to his email. There no excuses as I strive to have great customer service. I just thank Robert for being understanding and patient.
And to all my other customers who have had to wait extra long for an item. I THANK YOU for your patience and understanding as well. With out you guys, this business would just be a dream. I know sometimes orders can take longer than expected and I am sorry for any trouble this may have caused you guys. I will never take anyone's money without delivering a product. While I hate to say it, sometimes I miss emails so if you send me one and don't receive a response. RESEND IT. Resend it as many times as you have to. You are not bothering me.
All that said, ever since Day 1 the foam pads have caused me ALOT of problems. I really should of never sold them, but the foam was so awesome I felt like I had to. For me they were always a kind of like lost leader and a source of most of my shipping troubles. I finally have decided to stop selling them as I am afraid they will eventually cost me my business. Speaking about that, If this forum doesn't ruin my business completely, then my goal is to focus my attention on three things. Cord, Tent Stakes, and Shelters. As well as better customer service, more places to buy my products, and them always being instock.
Thanks for all the continued business and support. Now let this forum die a quick death : )