David Ure said,
"I was talking to a guy the other day who sent in a deposit to a custom pack maker and when he wanted the deposit back after deciding not to purchase the pack, would you believe that the custom pack maker charged him a fee for each e-mail correspondence? I didn't believe it was true."
Isn't it interesting that this was another poster like you that works to keep TRAILSPACE alive. What, are there about 10? He had my pack for quite awhile, and I worked with him quite a bit, all the while he would go out on trips and use the pack for free. Suddenly one day, his wife was pregnant, and he suddenly could not get a pack. In the emails alone there was a huge amount of time invested. I decided I would recoup a little time and charged him 25 cents per email for the 100 emails that went back and forth. In my website it says there is some discretion in regards to refunds. God, I was wondering when you guys were going to show your cards on that one! You guys really are cards! Haha! That was ____ ______. I don't want to mention his name because he easily could have told you about it without knowing you were going to spill the beans. I basically charged him a tiny bit for wasting a lot of my time - just on principle. He got the majority of his $500.00 deposit back after the Canada shipping and the whopping $25.00 use charge.
So David Ure, who's the other chap you mention that I charged for emails?