Are most cottage manufacturers return policy filled with so many technicalities?
Can someone explain to me why if they ship a faulty product, the person who gets that product has to eat any charge for returning it, regardless of exchange or not.
its like buying a hamburger, they get it wrong, i take it back and say i just want my money back, and they take out 30 cents from my refund to compensate for the wage they had to pay the worker to make my sandwich wrong to begin with...
Edit: its all moot, the return policy, because once yang was informed by a customer service representative that he would be refunded shipping... That overruled the policy, which the company is allowed to do, not the customer. If the customer service representative did not have the authority to override the policy... Perhaps he should pay the 20 dollars.
$20 has turned into multiple accounts of faulty products, bad service, and generally bad advertising.
By the way, at this point, i dont even rememmber which company i am talking about