Big Sky International Buying Experience
After seeing recent positive threads and/or comments pertaining to Big Sky International customer service, I decided to take the plunge and order a Revolution 1P Shelter. Prior to ordering, I emailed Bob Molen numerous times with questions with responses coming quickly and thoroughly. I had a preference for the Marigold color (that I made known) and was currently unavailable. With my questions satisfied, I ordered on a Saturday evening (Bob emailed on Sunday saying he received the Marigold Color and if it was alright for him to change the order from the gray), received shipping notification on Monday, and had it in my hands on Wednesday. The overall customer service was outstanding making for a smooth transaction and an extremely enjoyable buying experience.
Big Sky International, per searches and reviews, has always produced very good shelters (upon setup and inspection the tent is well thought out with the quality of construction and attention to detail on par if not better than any other shelter I’ve used (MLD, TarpTent, ect….) and now, it seems, with the customer service on the right course, there is another option for customizable double wall shelters (fabric choices, ect…), that should be at the top of ones list; or for those who may not necessarily care for a tarp/bivy setup.