I signed up the for the safety plan since I don't have a compelling need for the tracking function, and though I might go over the 10-message free allotment in some months, no way am I going to exceed the entire year-long differential for Safety vs Recreational.
My first invoice included an overage charge, both because I had unwittingly set up my Preset Messages to include my SE as a recipient (hence double counting my messages), and because DeLorme shifts everyone to a 6th of the month to 5th of the following month billing cycle, prorating the first period for both monthly fee and message allotment.
DeLorme claimed that this is published somewhere, but could not identify where, and therefore credited my account.
The next month, the credit was there, but the messages from the prior billing cycle were charged yet again.
So another call to get another credit...
I'm still pleased with my purchase of the SE, given its impressive core functionality, but I sure am wondering about DeLorme competence in other matters.