I have placed many orders with GG - both for myself and for others. It has to be over a dozen orders now - for all types of gear sold by GG.
Best company I have ever dealt with. No problems whatsoever. Quality has always been top-notch & service can't be beat.
The owner, Glen Van Peski, will probably bend over backwards to help you. He's that kind of guy. Perhaps the most honest web merchant I've ever encountered.
You should contact him ASAP & let him know. I hope you don't mind, but I'm going to email him a copy of your post to give him a "head's up" on your problem. Please still contact him yourself.
If you need contact info for GG, please post back & I will post it for you.
Original post above:
Edited portion below:
I emailed GG the text of your post.
Again, I hope that you don't mind.
May I make a suggestion? Don't take apart & restitch until you hear back from GG. They may have a better solution to your problem.
Unless Glen Van Peski is away from home giving seminars or lectures elsewhere in the USA (he has one coming up, but I forget the date - so not sure if it is now), I would expect him to get back to you the same day or following day based upon how quickly in the past he has answered gear questions for me when I've emailed him.