I ordered a couple of minor items from ZPacks at the beginning of November. They shipped November 2 and the tracking showed that the items left Orlando, FL (presumably the sorting facility) on November 3. Now I realize that Oregon is diagonally at the opposite end of the lower 48 from Florida, but ZPacks orders have always arrived in 2-3 days. This one didn't come and didn't come. I contacted Matt at ZPacks after a week, and we each contacted the USPS at our respective ends. The USPS people said to wait another week. Matt offered to resend the order (evidently they self-insure for small stuff), but I decided to wait a while. Three weeks later, the package turned up in my mailbox! There was a big gap in the ether between its departure from Orlando and its arrival in Portland, and who knows where it went--around the world several times, perhaps?
At least the package is finally here and ZPacks isn't out any extra cost! BTW, Matt, who is running the firm while Joe and Sheryl Valesko are hiking in New Zealand, seems quite a capable and friendly guy! I also have to praise highly their fleece mittens--very lightweight, soft and warm, and a nice fit over my Smartwool glove liners and under my MLD eVent rain mitts (a little big, but I'd rather not have them too snug). So far it hasn't yet been cold enough here to need them, but no doubt that will change soon!
And yes, the USPS is cutting facilities. Despite the fact that it's one of the very few agencies authorized to be subsidized according to the US Constitution, they are currently expected to at least break even, and they are not. Because of accounting changes regarding the expensing of post-retirement benefits, they are taking a big hit on their financial statements this year. Remember the flap over all the recent closings of small post offices (most of which they had to back off from) and possible elimination of Saturday delivery (also backed off)? They have to make up the difference somehow!
On the other hand, I can't say enough good things about the outstanding service and the friendly people at my local post office! They are truly dedicated people!