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Craig W.
(xnomanx) - F - M

Locale: Hahamongna
New Balance MT110 Failure and Resolution on 05/11/2012 15:54:18 MDT Print View

I've been a longtime fan of New Balance's entire trail line, from the beginning of the MT series (100,101,110) and the Minimus series (both road and trail).

I've been very happy with my MT110s overall. In fact, I blame a recent knee injury in the Grand Canyon partially on not running in them.

Anyhow, I had a pretty big failure the other day:

1

I was on an easy 4 mile trail run and caught the upper on a stick during a stream crossing. Riiiiipppp. Total failure. Bummer because I really can't afford new shoes right now. These shoes use a perforated plastic upper instead of fabric. What I originally thought would be a very durable upper turns out to rip catastrophically under certain circumstances. I saw the exact same thing happen to a pair of Adan Lopez's on their very first day out. Joe Grant just had a similar, though worse, failure with them.

While this perforated plastic stays very clean and is very durable vs. water, abrasion, and general wear, not so against tears.

Just got off the phone with NB customer service, simply wanting to report the issue to them. Despite my shoes having hundreds of miles on them, they're taking them back and sending me a free pair of whatever I want. Very standup customer service, totally wasn't expecting a new pair of shoes given the miles I've put on them.

I like these enough that I'm going to try another pair, hoping for better luck this time


Just wanted to share the experience with their customer service; very cool to deal with. I've always liked their shoes, now I have another reason to stick with them.

Greg F
(GregF) - F

Locale: Canadian Rockies
Good to here the customer service on 05/11/2012 19:30:18 MDT Print View

I have about 150 miles on mine right now and one of my concerns has been if the upper woukd hold up. It seems to hold up very well to abrasion but it appears that they will tear under the right stresses.

Really happy to see NB replace the shoes without even being asked. I love these shoes and hopefully these total failures are relatively rare.

But if this shoe does continue to fail there is always their next shoe coming out in August.

http://www.irunfar.com/2011/12/new-balance-minimus-amp-mt1010-preview.html

Although i have concerns about the sole on thoses ones

Snap Judgement
(kthompson) - MLife

Locale: Eel River Valley
Re: New Balance MT110 Failure and Resolution on 05/11/2012 19:50:01 MDT Print View

In my experience their customer service has always been top notch.

Mike M
(mtwarden) - MLife

Locale: Montana
Joe Grant on 05/11/2012 20:34:08 MDT Print View

that sucks, I read about Joe's failure as well- major bummer :( might be back to the drawing board for a material change?

nathan t
(nathant) - F
Good call on their part on 05/25/2012 12:19:33 MDT Print View

Good to hear. I work for a retailer that sells New Balance, and their policy is always "replace it, no questions asked, and keep people happy". Costs them a bit of money, but pretty smart IMHO.

Edited by nathant on 05/25/2012 12:21:27 MDT.

Mike M
(mtwarden) - MLife

Locale: Montana
MT110 on 05/25/2012 12:40:25 MDT Print View

I'd love to give these a try- I'd like a shoe that had a little less drop than my current shoe (10mm) w/o going to a 0 drop, also would like try a lighter shoe that still had a rock plate, need it in a wide size- the MT110 meets all the criteria; but I know where I run that likelihood of tearing the upper mesh is VERY high :(

Michael W
(bubonicplay) - F

Locale: Salt Lake City area
just bought on 08/27/2012 19:21:48 MDT Print View

Just bought these today, I like them so far and I think there going to work for my quick 1-2 overnighters.

But I have to say the 1010 looks more rugged, maybe ill get those after these wear out. But I did only pay $70 for these on sale and so far I like them.

These do not feel like stilettos!

John Zahorian
(johnzahorian) - F
MT110 on 08/28/2012 10:14:40 MDT Print View

I used the MT110 for the entirety of my PCT thru hike. The outer layer always rips, but it doesn't really matter much. Eventually the light mesh will get ripped, which is more of a concern and is the reason for the outer layer. But I found it took quite a long time for that to happen (around 800 miles) and I already had another pair on the way.

Angelo Radano
(zalmen_mlotek)

Locale: New England
RE: on 08/28/2012 16:44:17 MDT Print View

These types of failures (which I now have seen many times) is the reason why I am skipping the 110's. I went from the 101's to the 1010's. I haven't used the 1010's yet, but they are in transit.

Craig W.
(xnomanx) - F - M

Locale: Hahamongna
Re: MT110 on 08/28/2012 17:56:46 MDT Print View

The replacement pair they sent me currently has 260+ miles on them, not including miles I haven't recorded. No rips this time. I think it's just a luck thing.

Given the 1010 appears to have even less real rubber on the sole than the 110s, I'll pass on those.

Edited by xnomanx on 08/28/2012 17:58:16 MDT.

Michael W
(bubonicplay) - F

Locale: Salt Lake City area
new balance on 08/28/2012 18:47:53 MDT Print View

I wore my 110's all day today + a 1 mile run and am loving them.

It feels like im not dragging a heavy shoe around all day, and I never had the urge to rip them off my feet due to uncomfort.

I like how light they are, i like how low to the ground they are, they give me good ground feel and low balance point.

I think they are going to be trail ready with my semi light setup ~ 8 pound base.

To the guy who did a through hike in them how did that go? Detials?

John Zahorian
(johnzahorian) - F
Re: new balance on 08/29/2012 18:36:03 MDT Print View

Thru-hike went well. Finished just over two weeks ago and I miss living on trail. My first pair of MT110's already had a lot of miles on them and I replaced them at mile 450. Next pair made it to 1350 w/ an extra 60 in yosemite and the additional abuse that everyones shoes took in the high Sierra. Next pair made it to 2300. Once again these were pretty destroyed, mostly from kicking in steps in icy snow throughout the high snow levels in Oregon. I'm still wearing the pair I ended with and I don't particularly enjoy them on pavement. Too much shoe for road running. And I will be using a more minimalist trail shoe in the future, perhaps the Vivobarefoot Breatho Trail. I was hesitant to make the switch mid-trail since the MT110's were working out well and going more minimal might have meant backing off on miles a bit again while adjusting. I had nearly no cushion/sole left at the end of each pair but I didn't know how a new pair with equally little protection would have effected my hike. I started the trail with low miles and much of that was to build up foot strength and develop good form so it was a good way to be entirely injury free throughout the trail. If you'd like to know anything specific let me know.

Michael W
(bubonicplay) - F

Locale: Salt Lake City area
new balnce on 08/29/2012 19:05:58 MDT Print View

Yes I just have a few questions:

What was your base pack weight?
What was the weight of your pack all loaded up with food and water?
What are your stats, how tall and how much do you weigh?

John Zahorian
(johnzahorian) - F
Re: new balnce on 08/29/2012 23:21:40 MDT Print View

base pack weight less than 10lbs. sub 8? quite possibly. never weighed it.
my pack weight got pretty huge at times. i stopped hitching and didn't send boxes so i went up to 300 miles without resupply*, but was doing 100miles every 3days by that point. biggest haul was when i packed 55000 calories into the high sierra + bear canister. my pack had to have been over 35lbs going into the high sierra. my pack was definitely 30lbs on a number of occasions.
i am 6'3" 170lbs 23yearsold shoesize14EE.
[* from chester (1335) to seiad valley (1660) minus a meal at drakesbad and a half gallon of milk at both old station and burney falls.]

Casey Greene
(caseygreene)

Locale: upper rattlesnake
Re: MT110 on 08/29/2012 23:32:13 MDT Print View

That black mesh outer layer is also ripped all over on mine. But, like John Z said above, it doesn't really matter much. My only complaint with the 110s is the amount (and size) of debri that can enter through both layers. Mostly when off trail. Kinda renders gaiters useless.

The winterized version, which should be out in a month, looks to have a solid outer material and should correct this, plus have an integrated gaiter.

Edited by caseygreene on 08/29/2012 23:34:36 MDT.

John Zahorian
(johnzahorian) - F
Re: Re: MT110 on 08/30/2012 01:33:30 MDT Print View

Debri definitely gets in, but since I go sockless (and gaiterless) almost always the debri that got in from there was more of a concern than the finer sandy stuff from the mesh holes. And at the end of my shoes' life, debri just came and went as it pleased...
1000 mile nb mt110
It's probably worth noting that this damage is the result of some pretty extreme use (1000 miles w/ lots of repetitive kicking at icy snow).

Troy Hawkins
(ollyisk) - F - MLife

Locale: Germany
re: on 08/30/2012 05:21:37 MDT Print View

Good to know, I have a pair of MT00s that have started to rip on the top for no apparent reason.

Casey Greene
(caseygreene)

Locale: upper rattlesnake
Re: 110 on 08/30/2012 08:08:58 MDT Print View

Ya, John! Now that really makes gaiters useless. Any chance you could post a pic of the tread on the bottom of those, cause thats the one thing that been holding up on mine decently. Except for the middle blue section. That was gone my first chossy .5mi scramble to to the crag.

John Zahorian
(johnzahorian) - F
Re: Re: 110 on 08/30/2012 09:49:04 MDT Print View

Yeah the rockplate tread held up really well. Lugs basically the same but lost some height. Blue tread was nothing by day three. By the end I could usually see a bit of the blue cushion layer coming through in select smoothed out spots, but this one was still doing pretty well. If I was using this as a running shoe I would expect the tread to wear evenly and last longer.
MT110 tread

Casey Greene
(caseygreene)

Locale: upper rattlesnake
re on 08/30/2012 16:45:18 MDT Print View

Wow, I'd say that tread is in pretty good shape. All things considered.

Edited by caseygreene on 08/30/2012 17:03:31 MDT.