Eric, my understanding is you have to make a purchase with the REI card, make payment, then they would send you the $100 gift card. Sounds like USBank and REI were not communicating. There was a slight snag for my Visa card, I get mail at a POBox and the online app thru USBank needed a physical address, but their program said I had a address the Postal Service did not recognize (home delivery not available where I live) when I used my physical addy, but when I entered my PO Box, the app went thru, but USBank caught this and sent me by snail mail a letter givng me 10 days to respond with a physical addy. So we'll see. Their hours did not allow me to call, but I had the option to fax the needed info in.
Man, 20% off and the $100 gift card would get me a few small items or a big drop in price on a new winter volume pack.