I ordered a couple of items from Black Rock recently. The way this season is going I probably won't need them but who knows.
I bought a beanie and some down mittens. Both appear to be of the highest quality and I thought the pricing was reasonable. The order arrived very promptly.
Most of all, though, the icing on the cake, was the impeccable care taken in the packaging of the order and the neatly written personal thank you note.
Little things like that make a big difference to me.