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Dirk,
Although I can completely understand your perspective, I think you are indeed wrong. I use different SteriPens for three years. My first SteriPen was a Journey and worked great here in the Bay Area. But when I took it to the Sierra it seemingly stopped working. It was so frustrating to be away for a longer period of time and all of a sudden it didn't work. When that happened I thought I can't trust that technology and was ready to give up on it. But since the SteriPen worked again at home I got curious and researched the problem. I found that the Sierra water was "too clear" and the two metal contacts refused to acknowledge that they are indeed in water. That could easily be solved with a little pinch of salt to increase the conductivity of the sierra water. Once I understood and used this trick the SteriPen worked reliably. The problem was brought to the manufacturers attention and they increased the voltage between the metal contacts. My new model works now flawlessly in clear Sierra water without having to add anything.
I also use a SteriPen Classic for multi-week trips because it allows me to use re-chargeable AA batteries. Instead of the nice LCD display of the Journey it uses a red and a green LED. That too got me frustrated in the beginning. Why did the red LED go on? What did I do wrong? Why doesn't it work? And despite several tries I got the red LED over and over again and was stuck without being able to treat my water. In this case I had been too lazy to read the manual. Once I read it and understood that the contacts were not dry when I pressed the button, I just needed to wipe them dry with my bandana before using the SteriPen. Now it always works reliably. From time to time I get the red LED when I treat many bottles for a group. If I wouldn't know that I need to wipe the contacts dry, I would be stuck and become very frustrated. But with the knowledge I just wipe the contacts and keep treating.
OK, this was a long email. After several years of usage - including the described frustrating experiences - I believe the technology works. As with most techology the user should read (and understand) the manual and follow it to really get the most out of it.
Manfred
Edited by Orienteering on 06/05/2011 21:55:51 MDT.
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