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Craig,
BINGO!! BINGO!! BINGO!!
I use technology everyday. It has made me more productive and it has allowed me to earn more money. I also train people how to sell and how to provide great customer service...
The technology is often a barrier between people and communication. Instead of building rapport and relationships with customers, sales people are typing on a computer, making little eye contact. A few months ago a customer asked my opinion on using tablets in their sales department, and asked what I thought about them... my reply, "How will they benefit your customers?" Blank-out. I told him that I use technology everyday, it is important to me. But the tablet might be a barrier to communication. Teach your staff how to connect with people instead.
Cashiers cannot make change. If something has a sign on it that it is on sale, they cannot get the right price into the computer. Salespeople in stores are almost comatose and cannot form a smile with their face. Don't like the self-serve scanner in a store? Tell the manager you want to interact with people and take your business somewhere else.
Kids do not go out and play army, cowboys & indians, hide and seek, etc. Games that require imagination, creativity, innovation, enthusiasm, human interaction, energy and activity. Instead they play games on a screen and delve into a labyrinth of isolated fantasy. They are getting obese. Kids do not read books, they watch the movie and write a book report; or worse go on the internet and copy one. This is the fault of the parents.
Schools are starting to think that learning cursive writing has no value. Learning cursive requires eye-hand coordination, practice, and even thinking. Take calculators out of schools and only use them in higher level courses... better yet, use a slide rule first, then migrate to technology.
People socialize via email, Facebook and Twitter. People with cell phones don't call, they text. No one texts me... they know I will call them and chew them out. I don't use social networks... how much time a day do I save by doing so? We do not need daily or hourly communication with everyone we know. A phone call once in a while to distant friends worked for nearly a century. Free yourself and your time. Families do not sit a the table, have a meal together and talk anymore... they watch TV and eat in silence.
People cannot fix their plumbing, cars, a lamp, a bicycle; they have an "expert" do it. People are afraid to even read a book and attempt to fix something, even though the amount of information available is growing exponentially.
People are risk adverse. 200 years ago hordes of people hopped onto covered wagons, on horseback, or walked west... even without a map. Today we need sat phones and SPOTs to take Boy Scouts on 5 day hikes... parents want an update every 30 minutes. Hikers need smart phones, GPS, iPods to hike. What has happened to us? Backpackers used to be able to hike all the same places we do without any of this stuff. Learn to be self reliant. Turn off your electricity for a week and see if you can exist without technology.
People are afraid to talk to strangers. Years ago when I would get into an elevator filled with strangers, I would joke, "You all are probably wondering why I called this meeting," and everyone would laugh and start to talk. Today when I do it, everyone looks down at the floor and move away from me and hug the walls of the elevator in fear and silence.
Today in every day life and in business when I am talking to people, they whip out their phone and look at the latest text message that just came in. As if it is the normal and acceptable thing to do.
People get much of their news and information from the Web. They don't even question it, even if it came from some blog. If it doesn't seem logical or feasible, they still accept it as true or valid.
Technology can be a tool to enhance our lives, or it can be a bromide for fear, anxiety, and an escape from reality. It is not the technology, it is us. Use the technology to enhance your life, not control it. And learn the difference.
Do what I did with my kids. No cell phones, no video games, use a computer to teach... and monitor its use. They can walk to school, they don't need a car or bus. It only takes an hour to walk 3 miles. Encourage or make your kids go outside and play. They do not need to join a team to play soccer or baseball. Teach your kids to go outside and be free. Go outside with them. Be a parent. Grow a garden, raise some chickens or rabbits to teach your children about life. Don't let electronics and teachers provide moral values and ethics to your children, that is your job. It all starts at home.
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