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Elliott Wolin
(ewolin) - MLife

Locale: Hampton Roads, Virginia
Need Komperdell Titanal repair parts on 02/16/2011 13:18:03 MST Print View

No luck in a quick web search to find internal parts for Komperdell Titanal three-section poles. Anyone know where I should look?

Gary Dunckel
(Zia-Grill-Guy) - MLife

Locale: Boulder
Titanal repair parts on 02/16/2011 13:43:40 MST Print View

What's the problem for which you need replacement parts? Did something break, or are you just getting frustrated with that goofy locking system? If it's the latter, maybe we can figure something out for you.

Elliott Wolin
(ewolin) - MLife

Locale: Hampton Roads, Virginia
RE: Need Komperdell Titanal repair parts on 02/16/2011 15:13:29 MST Print View

Hi Gary,

The poles lock ok but an internal part broke and I don't know how long it will last. I'll post a picture this evening.

Elliott Wolin
(ewolin) - MLife

Locale: Hampton Roads, Virginia
RE: Need Komperdell Titanal repair parts on 02/16/2011 19:11:08 MST Print View

Here's the photo. You can see the broken part at the bottom left:

Broken parts in Komperdell Titanal poles

Edited by ewolin on 02/16/2011 19:12:08 MST.

Mike Whitesell
(madgoat) - F

Locale: Ohio
not sure but try this.... on 02/17/2011 09:07:32 MST Print View

On their website they have this email: sales@komperdell.com
I would try that, before placing a call to Austria, but if your game to give that a try.... ++43 / 6232 / 4201-0. skype or google voice is your friend.

Try shooting them an email, explain your problem and ask for pricing on replacement parts. Be sure to include the year that your poles were manufactured so they know what parts to replace them with since so much can change from year to year on the same model of pole.


I had an issue with my black diamond poles (mouse chewed through the hand strap and one of the tips broke off the shaft) so I called them up and they were able to sell me the replacement parts that I needed.

ben wood
(benwood)

Locale: flatlands of MO
Re: Need Komperdell Titanal repair parts on 02/17/2011 10:16:44 MST Print View

email the komperdell customer service rep in the US. i had my C2 poles come unglued rendering them useless. I emailed the rep and got a response back in a couple of days with two things.
-one was instructions on how to repair and re-epoxy the pole
-the other was to send the poles to them for a free repair
I was pretty impressed