"The OP has the right to feel upset or whatever he happens to be feeling, but it's no call for others to start piling on with the negativity. This thread only illustrates the reality of running a tiny business with high demand - nobody is perfect and not every customer is going to be happy, but hopefully most are. "
Jacob, unless you haven't followed this thread all of the way through, or you just want to re-ignite a thread that had quietly run its course with three positive outcomes: 1- the original OP and Bender settled their disagreement, 2- potential buyers of KookaBay are now well aware that they are going to get a great product, but they will have to be patient, this includes me, 3- after reading Benders post earlier explaining he is experiencing major growing pains,( I thought that was very big of him to do that ), I exchanged e-mails and re-ordered a pad from him with my full knowledge I will have to set aside my impatience.
I am happy that you are satisfied with your pads, and I am sure I will be happy with mine, but I think the only one piling on here is you. Bender builds a great product, but is having supply and communication issues that go along with a growing company, and there are people that have a right to express their experiences on this forum also. Step down off your 'soap-box', enjoy your pads a give this thread a rest!