Cesar, try the number I listed above. They are in Boulder, so MST. I received an answer each time I called during business hours. I think I talked to Barbara, but could be wrong.
On a side note, I received my SL-5 from GoLite, and my nest from Backcountry today! I did a test set-up in the back yard and was fairly pleased with the results. I can definitely see that I'll get better with a little practice.