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Alas, poor camera
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Roger Caffin
(rcaffin) - BPL Staff - MLife

Locale: Wollemi & Kosciusko NPs, Europe
Alas, poor camera on 02/25/2010 15:47:39 MST Print View

Herewith photos from our last trip, taken with an aging Canon A95

Cheers

Roger Caffin
(rcaffin) - BPL Staff - MLife

Locale: Wollemi & Kosciusko NPs, Europe
The photos ... on 02/25/2010 15:57:48 MST Print View

Dead Camera Townsend 8232
Climbing Mt Townsend - first photo - it's OK.
.
Dead Camera Townsend 8252
Part way up Mt Townsend - what's that strange pink glow in the sky?
.
Dead camera Townsend 8251
Wind-eroded overhang - where has the sky gone???
.
Dead Camera Townsend 8245
Overhangs and boulders - pink sky AND aberrations in the saved file.

Inspection revealed that the red channel becomes pretty-much saturated under certain conditions. Curiously, Sue's blue top was largely exempt, but the brighter sky ... Oh Dear.

No, this was not totally out of the blue (pun): the camera had been suspect for a few months now, and on a couple of recent trips the pink had started to show up slightly.

I now have a new Canon G11. Different memory cards, sigh. No more replaceable e2 lithium batteries, sigh. But nice ...

Cheers

Jeffs Eleven
(WoodenWizard) - F

Locale: Greater Mt Tabor
Re: The photos ... on 02/25/2010 16:00:11 MST Print View

Mesa Verde on peyote?

Rick Dreher
(halfturbo) - MLife

Locale: Northernish California
Re: The photos ... on 02/25/2010 16:01:59 MST Print View

Very sorry for your loss, Roger [sniff]. You should keep it around for Easter bunny photos.

Enjoy the G11. The other day I was hoisting one in the store in comparison with the GF1 and while I know which way I'd have gone, the Canon is nicely finished and has a great feature set.

Cheers,

Rick

Juston Taul
(Junction)

Locale: Atlanta, GA
Canon G11 on 02/25/2010 16:02:38 MST Print View

Roger,

How do you like your G11? That's what I use and I think it does a pretty good job. I have yet to really stretch her legs though.

Daniel Bell
(danbell)

Locale: US Southwest
Re: Alas, poor camera on 02/25/2010 16:50:07 MST Print View

Roger,
I have the mighty Canon A75 which did something similar a few years ago:
Canon A75
Here is the shot right before, which happened to be on the maiden voyage for my new contrail:
contrail

Turns out there is faulty wiring to the CCD in many older Canon models, which is aggravated by high heat/humidity. If this is the case your camera is under recall and Canon will fix it for free, incl. shipping, as they did for me (at least it's free if you live in the US...):
http://www.usa.canon.com/consumer/controller?act=PgComSmModDisplayAct&fcategoryid=225&modelid=13390&keycode=2112&id=29819

Best of luck,
Dan

Edited by danbell on 02/25/2010 16:57:43 MST.

Roger Caffin
(rcaffin) - BPL Staff - MLife

Locale: Wollemi & Kosciusko NPs, Europe
Re: Re: Alas, poor camera on 02/25/2010 20:06:08 MST Print View

Hi Dan

I Love You!

I looked up the Advisory Notice, and it seemed to be possibly applicable. So I contacted Canon Australia (where I live) and described the symptoms. The techie there gave a very laconic 'Yep' reply and told me to send it in.

If it turns out to be true that they can fix it (for free no less), my eternal thanks!
Oh well, even if they can't fix it, my thanks still!

Cheers

Roger Caffin
(rcaffin) - BPL Staff - MLife

Locale: Wollemi & Kosciusko NPs, Europe
Re: Re: The photos ... on 02/25/2010 20:14:26 MST Print View

Hi Rick and Juston

We have enough trouble with rabbits here in Oz ... :-)
But Dan has suggested a possible cure, so I will see ASAP.

The G11? Well, it FEELS good. The A95 felt a little plastic in places (doors etc), but the G11 feels solid. That's good. Less good is the fact that the G11 uses SD cards while the A95 uses CF cards - gigabytes of memory wasted? And the G11 uses a custom lithium battery with a custom mains charger ... mumble.

I have spent a couple of hours going through the manual with the camera in my hand - makes me wish we were back with basic SLRs like my old Olympus OM-2 ... the software complexities the marketing guys have jammed in are excessive. Do I need them all? Unlikely - I never even used half the strange features in the A95!

I have only take a couple of pics so far. But an indoors one came out very nicely, so here's hoping.

I will report on Canon's response. Could be better than Toyota's maybe ... ?

Cheers

Edited by rcaffin on 02/25/2010 20:17:15 MST.

Jeffs Eleven
(WoodenWizard) - F

Locale: Greater Mt Tabor
I bet they fix it on 02/25/2010 20:20:55 MST Print View

My wife got a camera and put it in her purse and put it on the ground. Somebody (I don't know who- but it wasn't me;)) stepped on it. The LCD screen cracked in half. Canon fixed it for free no questions asked!

Good luck

Michael Ray
(topshot) - MLife

Locale: Midwest
Re: Re: Alas, poor camera on 02/25/2010 22:14:36 MST Print View

I also had an A75 with bad sensor fixed for free (well past warranty).

Roger Caffin
(rcaffin) - BPL Staff - MLife

Locale: Wollemi & Kosciusko NPs, Europe
Update on Canon Advisory note on 03/12/2010 15:10:10 MST Print View

Well, I sent my A95 in to Canon. Yesterday I get a slightly obscure letter back saying that the camera was being fixed, so I rang them.

The chip has been replaced - no charge.
The camera will go through QA for 2 days - no charge.
The camera will then be sent back, no charge.

This is for a camera I bought in 2004. UNREAL! Japanese quality.

Cheers

Franco Darioli
(Franco) - M

Locale: Melbourne
Alas, poor camera on 03/12/2010 16:21:39 MST Print View

That was a problem with a particular Sony made CCD. (from memory...) the fault was triggered by high humidity or contact with water.
Anyway your G11 is something else.
Franco

Roger Caffin
(rcaffin) - BPL Staff - MLife

Locale: Wollemi & Kosciusko NPs, Europe
Re: Alas, poor camera on 03/12/2010 20:27:04 MST Print View

> Anyway your G11 is something else.
Yeah. I have done some indoor product photography with it so far, and am impressed. I'll try it on a decent trip soon.

Cheers

Daniel Bell
(danbell)

Locale: US Southwest
Re: Update on Canon Advisory note on 03/13/2010 11:47:36 MST Print View

Roger,
That's awesome! I needed to hear a positive customer service story today.

BTW, I'm still using my Canon A75. To be honest I wish it WOULD break so I could justify an upgrade :)

Dan

Roger Caffin
(rcaffin) - BPL Staff - MLife

Locale: Wollemi & Kosciusko NPs, Europe
Re: Update on Canon Advisory note on 03/15/2010 00:23:24 MDT Print View

> The chip has been replaced - no charge.
> The camera will go through QA for 2 days - no charge.
done

> The camera will then be sent back, no charge.
Received in excellent condition, tested, and fully restored.

I am most enormously impressed by this level of support from Canon. I mean, the camera is 6 years old! The only problem is that I now have a G11 which I didn't need to buy ... :-)

Well, no, I am NOT going to sell it! :-)

Cheers
Roger