Nope they did the same thing to me. After working for the outdoor industry for years nothing ever changes.

They rarely have really good deals on anything, that I've seen. Except the once a year Western Mountaineering closeout.

Yep, I got the cancellation as expected.

Ordered an XL last night with out a problem. Got an email this morning that the item was not available and they could not get any more in. Of course, it is still on their site for $125...

Edited by krisdunn on 02/07/2010 11:17:26 MST.

It was all strategy to get you to do an awww shucks and buy the full price one at the 15% off because hey it's better than nothing right?

Edited by alifeoutdoors on 02/07/2010 11:26:02 MST.

I agree with the comments about how crappy MJ is getting. 2 years ago i was outfitting for Rainier and mountaineering in general, and did all my purchases from MJ. Never a hiccup when it came to price matching and discounts and anything else. Since then ive seen their website gone to hell (their search function is very inconsistent), constant arguments as to why they won't price match for an item i want, and then fiascos like the one we just saw in this thread. Last month, i ordered a small item from them that was in stock at the time I ordered. They didnt ship the thing for a month so I inquired. They never told me or emailed me to say that the item was actually backordered, though they website said otherwise. It looked like they didn't have any plans to tell me either, if it werent for me inquiring first. So I complained and asked for a shipping upgrade when it finally did ship, and how i was planning on using the item for a trip which had since passed (and this was the truth), and they more or less just said too bad, but heres a 15% coupon code, as if it were something exclusive that I couldn't find online. total BS.

Im starting to prefer backcountryoutlet for sweet deals, and more recently, campsaver

Its called a bait and switch. I'm going to be filing a complaint with the Better Business Bureau tomorrow.

"I'm going to be filing a complaint with the Better Business Bureau tomorrow."

Don't forget your State Attorney General as well. And detailing it on http://www.ripoffreport.com/ isn't a bad idea either.

Awesome Ted. Full support! I have to admit I was bad and flamed them on facebook. I'm usually a pretty mellow guy but I had already had a miss ship on a 10 x 14 tarp earlier in the week. So it ticked me off more than usual.

THEY HAVE THE "NEW" R1 IN STOCK. i HAVE A CONFIRMED ORDER E-MAIL.THE COMPANY POLICY AND LAW ARE TWO DIFFERENT THINGS. I AM WONDERING IF THEY ARE LIABLE. ANYWAY THE COMPANY DOES .... !

I got the phone call this morning too. There's no excuse for having an inaccurate inventory with an online store. While I doubt they are smart enough to plot a bait and switch, it comes out that way. Your wallet can't see the difference between incompetence and malfeasance.

Vote with your feet!

Everyone who complained about being ripped off should post a Reader Review on the company here at BPL entitled MooseJaw under item 1 "Companies (Customer Service)".

Give them the rating they deserve.

Edited by wandering_bob on 02/07/2010 14:44:35 MST.

Only because the email said to share it with others. Of course you all are my friends.Looks like I am going to get an R1 for $30.00

From Moosejaw email

"Your Order Has Been Placed
Way to go. You've won the best email receipt we've sent out all day. We recommend either printing this receipt and framing it in your bedroom or using it as a screensaver. It would probably also be nice for you to forward it around to a couple friends and maybe even an enemy or two."

I haven't received any phone calls or emails yet saying my order had been cancelled so I am keeping my fingers crossed

I wonder if this $30 price point was an accident and the cancellations are damage control?

I figure all those who bought WM Summerlites for less than $150 love them!

Now I did manage to get one of those but it was just pure luck

I order one last night, even though the site said $30 (76% off) they charged my credit card $125.00
What a "BAIT AND SWITCH"

Tad, when u checked out, was it still at $30? Last night, i saw mine jump up to 125 when it was in the cart, so i never checked out

If it was still at $30 when you checked out, only to be charged 125 later, then Gary and Patrick should follow up on their bills ASAP

I just check my bank account and it is still only showing like 32 dollars from moosejaw, but I did order a size xxl. What has everyone else ordered?

Patrick, you should be clear. Based on my understanding the $30, was only for xl and xxl sizes. Then around 12am last night, they started listing their newer inventory, which included sizes S through L. Those were never suppose to be on sale, but a couple people were able to check out before the system corrected itself. I think those are the guys that got cancellations this morning, or full msrp charges on their cards

for reference, i tried to add a $30 size small into my cart, and it jumped up to $125. I must have been right in the midst of their price adjustment

Edited by Konrad1013 on 02/07/2010 16:33:51 MST.