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Chris W
(simplespirit) - MLife

Locale: WNC
Ultralight Outdoor Gear in the UK on 10/20/2009 06:50:51 MDT Print View

Has anyone in the US ordered from this company before? How was your experience?

Thanks

Diplomatic Mike
(MikefaeDundee)

Locale: Under a bush in Scotland
Re : UOG on 10/20/2009 07:00:26 MDT Print View

I'm not from the US, Chris, but i and others have bought loads of stuff from them without any problems.
Just giving you a UK buyers viewpoint.

Chris W
(simplespirit) - MLife

Locale: WNC
Re: Re : UOG on 10/20/2009 07:03:38 MDT Print View

Thanks Mike. They have some great stuff we don't have US dealers for at good prices despite our weak dollar.

Diplomatic Mike
(MikefaeDundee)

Locale: Under a bush in Scotland
Re : UOG on 10/20/2009 07:09:24 MDT Print View

The UK £ is pretty weak too. Everything imported is getting expensive here. :(

Jeff Antig
(Antig)

Locale: Pacific Northwest
Re: Re: Re : UOG on 10/20/2009 07:18:56 MDT Print View

What stuff are you looking it? Most of the stuff I see are available in the states

Chris W
(simplespirit) - MLife

Locale: WNC
Re: Re: Re: Re : UOG on 10/20/2009 07:22:10 MDT Print View

Extremities Tuff Bags primarily. But also Montane pants.

Hendrik Morkel
(skullmonkey) - MLife

Locale: Finland
Re: Ultralight Outdoor Gear in the UK on 10/20/2009 08:57:56 MDT Print View

Chris, I have bought from them. UK to Finland takes four to five days, shipping is cheap, service is excellent, fast and friendly.

Dan Cunningham from the US has ordered there, read it here, and he received his goods a week later.

UOG is for me the best UL online shop in Europe. Period.

Chris W
(simplespirit) - MLife

Locale: WNC
Re: Re: Ultralight Outdoor Gear in the UK on 10/20/2009 08:58:35 MDT Print View

Thanks Hendrik!

Marco A. Sánchez
(marcoasn) - M

Locale: The fabulous Pyrenees
Re: Ultralight Outdoor Gear in the UK on 10/20/2009 10:26:10 MDT Print View

Hi Chris!

I agree: excellent customer service, fast delivery, and good product catalog.

Even with shipping costs, buying British brand is good business.

PS: I live in Spain.

joe newton
(holdfast) - M

Locale: Bergen, Norway
Re: "Ultralight Outdoor Gear in the UK" on 10/20/2009 11:18:08 MDT Print View

Great company, good communications and service. You won't be dissapointed.

John Frederick Anderson
(fredfoto) - F

Locale: Spain
UOG on 10/20/2009 13:44:35 MDT Print View

I'll chime in that they are fantasic too. Ship to Spain no problem, always fast and reliable.
cheers,
fred

Philip Carr
(unsponsored) - F

Locale: UK
A1 on 10/20/2009 14:04:52 MDT Print View

I live a only couple of miles from this company and stumbled upon them on the web after winning a BA Seedhouse on ebay and needed a footprint. Although web based they were quite happy for me to call in at there offices.

Great service and great prices. I can't fault there service at all.

Johann Burkard
(johannb) - F

Locale: Uhm... Europe?
Re: Ultralight Outdoor Gear in the UK on 10/20/2009 14:23:56 MDT Print View

Ordered from them once (I'm in Germany). Very fast and no problems, but I didn't have any returns or so.

Peter Atkinson
(sewing_machine) - MLife

Locale: Yorkshire, England
Ultralight Outdoor Gear in the UK on 10/20/2009 14:39:32 MDT Print View

Just to confirm that I find them a great company as well; they post purchased goods very quickly after an order, and what I especially like is that they will give an honest opinion about a product - I really value this honest opinion.

Jason Elsworth
(jephoto) - M

Locale: New Zealand
They are great on 10/20/2009 14:57:55 MDT Print View

Ordered all the way to NZ and they were first rate. They also took VAT off the price of my goods.

Julian Thomas
(jtclicker) - F
Re: They are great on 10/21/2009 00:12:36 MDT Print View

Me too, fast service, choice of shipping options, very friendly on the phone. Shipping to Spain was within a week both times

Michael Gonzales
(dynomo01) - MLife

Locale: Southeast
Re: Ultralight Outdoor Gear in the UK on 06/16/2010 06:36:54 MDT Print View

I have purchased gear from Ultralight Outdoor Gear and received exceptional service. I am greatly disappointed that they cannot sell to the US anymore.

I found this company when I was looking for a 550 ml titanium cook pot because BPL store was out of stock.

Ordering was easy, paying was easier -- paypal, the shipping time and cost was very reasonable.

Fred eric
(Fre49) - MLife

Locale: France, vallée de la Loire
UoG on 06/16/2010 08:11:28 MDT Print View

Bought quite a few things from them, never had any problem.

Andrew Mazibrada
(cohenfain) - F

Locale: UK and Western Europe
ULOG on 06/17/2010 09:58:09 MDT Print View

I've bought a whole host of stuff from them recently, including my new Western Mountaineering Summerlite. Mark is superb - really good at dealing with his customers and managing deadlines and he's a knowledgeable guy. A lot of us order last minute bits and he appreciates the urgency of some orders and will do everything he can to accommodate. Hendrik is absolutely right - they are a great retailer.

Sieto van der Heide
(Sieto)

Locale: The Netherlands
UOG on 06/18/2010 07:06:16 MDT Print View

I've also bought a bunch of stuff from UOG, among which a special order. Mark is very quick to reply to emails and I find the website very informative. For all european people on BPL, UOG is highly recommended as far as I'm concerned.