>Yeah, I can usually get something delivered cheaper from
>somewhere else even after giving REI a 20% discount
>"Handicap" during the 20% sale.
I give REI big points on their service. There is a brick store near me, so free shipping and easy returns. I like their return policy. I like their website and the user reviews. Their granola eating hippie staff has had extreme patience with me trying it on, playing with it, and weighing it even if I never buy it.
I'm looking forward to the sale. I'm going to swap out a sleeping bag I got last year for a warmer/lighter one. I bought it a year ago. I cut the tags off. I cut the sleeping mat straps off. I don't have my receipt. REI is still happy to swap with me.
I agree that their prices are high. I look for their sales and coupons, so I can get that same service for a little less.
A scout is Thrifty, not cheap.
acronym 10/7/2009 2:44 PM