Anyone home at 40 Below??
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Jonathan Ryan
(Jkrew81) - F - M

Locale: White Mtns
Anyone home at 40 Below?? on 04/04/2008 07:19:48 MDT Print View

What’s up with 40 Below? Last May I contacted them to start talking about making me a pair of TR Overboots for this winter. Their customer service was amazing. Joel and I would email back and forth almost weekly talking about the specific needs and design features we would be putting into the product. Last Oct-November I was told they would be ready. Seems the company was having some issues with their manufacturing plant. Completely understandable considering it is a smaller company. Joel even sent my fiancé and me a test pair to goof around with while the real ones were being made. On several separate occasions after that I called and emailed back and the deadline for the boots kept getting pushed out. Now since May I have not heard a thing. My emails go unanswered. Does anyone know if something has happened to them? It seems strange that their customer service would be so amazing and then all of the sudden they would just fall off the face of the earth!!