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25.Oct.13 - Customer Support System Upgrade

Go Now » support.backpackinglight.com

We have completed the installation of a new customer support system. Thank you for your patience.

Did You Have a Pending Issue Prior to 10/25/13?

If you have a pending support issue that was filed with our old customer support system prior to 10/25/13, please re-submit it via the new support system below, and we'll escalate your issue to the very highest priority and resolve your issue ASAP.

How to Access Support

To access support online and manage your support tickets, or file a new support issue, do ONE of the following:

Or, you can file a new support issue (be sure to include your username and order #) by:

Support System Notes